TrueWest Restoration is Metro Vancouver's water, fire, mold, and storm restoration specialist. We diagnose your building envelope, stop leaks at the source, and repair the damage they've already done — so your home stops fighting the elements and starts shedding them.
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We review your details within 2 business days and reach out to confirm a time. Our free assessment is a contractor walkthrough with a written scope — not an engineer-stamped envelope report.
We'll review what you've sent and reach out within 2 business days to confirm a time for your on-site walkthrough.
Your house is a system — roof, soffit, siding, deck, grade, foundation. Water finds the weakest junction first. Here's where it usually shows up.
A new ring, bulge, or blistered paint means water is traveling through the assembly from the roof or flashing above.
Persistent moisture at the roof edge feeds organic growth. The soffit is one of the first places an aging envelope shows up.
Paint fails because wood is wet. Swollen fiber-cement or cedar means the cladding isn't drying out between storms.
Decks are Vancouver's #1 hidden-leak zone — where the wall meets the deck ledger is where water quietly gets in for years.
Grading or drainage is pushing water against your home instead of away from it. The foundation pays the price.
That smell isn't "just the weather." It's moisture entering through the footing, slab, or failing perimeter drainage.
We don't try to be everything. We do the six things that keep Vancouver homes dry, warm, and standing — and we do them well.
Failing perimeter drainage is the #1 cause of wet basements in Vancouver. We diagnose, excavate when needed, and waterproof properly — including interior solutions where exterior access is limited.
Rotting cedar, swollen fiber-cement, failed caulking, leaking soffits. We re-clad, re-flash, and rebuild so the envelope sheds water the way it was meant to.
New builds and rebuilds with proper flashing, membrane, and drainage. Decks are Vancouver's #1 hidden-leak zone — we treat them as part of the envelope, not as an afterthought.
Small-scope roof repairs — flashing, pipe boots, valley work, localized shingle replacement. If you need a full re-roof, we'll refer you to a partner. If you need the leak to stop this week, we can help.
Premium exterior painting for homes in the restoration zone. Often bundled with siding and trim repair — prep is where exterior paint jobs succeed or fail, and we do it right.
Drywall, trim, subfloor, and flooring repair after water damage or during an exterior project. We restore the inside finish so a drainage or siding job ends looking like it never happened.
Vancouver's rain doesn't care about a fresh coat of paint. If the envelope is failing, a patch job just buys you twelve months before the stain comes back. Our job is to find the root cause, fix it once, and give you a written scope that explains what we did and why.
Your house is a system — roof, cladding, windows, deck, grading, drainage. Water finds the weakest junction. We inspect the whole envelope, not just the symptom you called about.
Every on-site assessment ends in a plain-language written summary with photos. It's yours to keep whether you hire us or not.
If we don't think a repair will hold, we'll tell you. If a fix is worth doing, we re-engineer the failure point so it doesn't happen again.
No high-pressure sales. No vague scopes. No surprises.
Five short questions above — takes about 90 seconds. We review your details and confirm an on-site time within 2 business days.
A 60–90 minute visit at your home. We inspect the area of concern, check the related envelope zones, and photograph everything we find.
If you'd like work done, we follow up with a photo-rich written scope and a fixed-price proposal — with options, timelines, and warranty.
Site protection, daily cleanup, a single point of contact on your project, and a post-job walk-through before we call it done.
Our free Rain Readiness Checklist walks you through the 20 things to check on your own house before the next big rain. Most are visible from the ground. All take under an hour. Catch a small issue now, save a $20K repair later.
We're a small Vancouver company, not a franchise. These aren't marketing lines — they're what you sign in the scope of work for every project.
No call center, no commission sales reps, no head office in another city. You deal with the owners directly — from first visit through final walk-through.
Every on-site assessment ends in a plain-language written summary with photos — red, yellow, green findings per zone. It's yours to keep whether you hire us or not.
We don't work hourly. Every proposal is a fixed price with clearly itemized options. If something changes mid-project, we pause and get written approval before one dollar moves.
Workmanship warranty on every job — length varies by service, but it's spelled out in the scope you sign, not buried in a brochure. Envelope work carries our longest term.
Flooded basement? Burst pipe? Our emergency response service — including water extraction, structural drying, and mold remediation — launches Summer 2026 once our team completes IICRC certification. Join the waitlist and we'll let you know when we go live.
A free on-site assessment, a written scope, and a fixed-price proposal if you want one. No sales pressure. No obligation.
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